Privacy policy

Personal Information We Collect

When you visit our site, we automatically gather certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about individual web pages or products you view, websites or search terms that referred you to our site, and how you interact with the site. This is collectively referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more details about cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: Track actions on the site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this as “Order Information.”

When we mention "Personal Information" in this policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to:

  • Fulfill orders placed through the site (including processing payments, arranging shipping, and providing invoices and order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use Device Information to:

  • Help us screen for potential risk and fraud (especially your IP address).
  • Improve and optimize our site (e.g., by generating analytics on how customers browse and interact with the site and assessing the success of our marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Shopify to power our online store. Learn more about how Shopify uses your information here.
  • We use Google Analytics to understand how our customers use the site. Learn more about how Google uses your information here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

As mentioned, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit the NAI’s educational page.

You can opt-out of targeted advertising:

You can also opt-out of some services by visiting the DAA’s opt-out portal.

Do Not Track

Please note that we do not alter our site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask for corrections, updates, or deletions. To exercise these rights, please contact us via the contact information below.

Please note that we process your information to fulfill contracts (e.g., if you place an order), or to pursue our legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

Data Retention

We maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this privacy policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email: info@workdepot.ca

Work Depot
[Re: Privacy Compliance Officer]