Privacy policy

Personal Information We Collect

When you visit our site, we automatically gather certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about individual web pages or products you view, websites or search terms that referred you to our site, and how you interact with the site. This is collectively referred to as “Device Information.”

Device Information Collection Technologies

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more details about cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: Track actions on the site, collecting data like IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the site.

When you make a purchase or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as “Order Information.”

SMS/Text Message Information Collection

When you opt-in to receive SMS/text messages from Work Depot, we collect additional information to provide these services:

  • Phone Number: Required to send you SMS/text messages.
  • Name (Optional): Collected if provided, to personalize messages.
  • Consent Records: Stored to document your opt-in to our SMS/texting services.

How We Use Your Personal Information

  • Order Information: We use Order Information to fulfill orders placed through the site, process payments, arrange shipping, and provide invoices and order confirmations. It also helps us communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services, as aligned with your preferences.

  • Device Information: Device Information is used to help screen for potential risk and fraud (especially your IP address) and improve and optimize our site by generating analytics on how customers browse and interact with it and assessing the success of our marketing campaigns.

  • SMS/Text Message Information: SMS-specific information is used to send you updates, promotional offers, and other information via SMS/text messages, respond to inquiries, monitor trends and usage, and improve our SMS/texting services. You may opt out of receiving these messages at any time by texting “STOP” to the number from which you received the message or by contacting us at info@workdepot.ca.

Sharing Your Personal Information

Work Depot does not sell, trade, or share your personal information with outside parties, except as described here:

  • Service Providers: We may share personal information with third-party vendors who assist us in operating our site and SMS/texting services.
  • Legal Compliance: We may share information as required to comply with applicable laws, respond to legal requests, or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred to the new ownership.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on targeted advertising, visit the NAI’s educational page.

Do Not Track

We do not alter our data collection and usage practices in response to Do Not Track signals.

Your Rights

European residents have the right to access, update, or delete personal information. Please contact us via the information below to exercise these rights. We may process your information to fulfill contracts or for legitimate business interests, and it may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We maintain your Order Information unless and until you request deletion. SMS/Text Message Information will also be retained for operational and compliance purposes.

Data Security

We implement a variety of security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

Children's Privacy

Our services, including SMS/texting, are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13, and we will delete any such information if discovered.

Changes

We may update this privacy policy to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions or concerns, please contact us at:

Work Depot
info@workdepot.ca